New Quincy User! Read here for Troubleshooting.

Hopefully everybody is home, enjoying their Quincy right out of the box. But in any case that you have troubleshooting issues, press the link below and watch the help videos on setting up Quincy. This will guarantee the best performance from Quincy. Enjoy!

Quincy Webpage

 

 

 

Neptune/Galactic & Extreme Video Streamer Owners

Additional instructions for Neptune/Galactic and Extreme Video Streamer Owners:

  • Battery is included in the battery compartment– press your fingers down on the the front and back of the camera then the back will drop down a hinge where the battery is inside.
  • You must first put the drone on a flat surface prior to turning on. Once you turn on, wait 5-10 seconds for the gyro to stabilize, then turn on the remote. Push the left lever up then back down to connect. Please do not hold the drone in your hand and try to pair the remote as it will not connect this way.
  • This is a WiFi drone so you must connect to your Smart Device if planing to use the App. Open your own phone/tablet settings (just as you would connect to a WiFi Hotspot) and connect to the drone’s WiFi name. Drone must be turned on (with battery connected) for the App to work.

Continue reading “Neptune/Galactic & Extreme Video Streamer Owners”

Galaxy Seeker & Titan Owners

Additional instructions for Galaxy Seeker and Titan Owners:

  • Battery is included in the battery compartment inside the drone.
  • You must first put the drone on a flat surface prior to turning on. Once you turn on, wait 5-10 seconds for the gyro to stabilize, then turn on the remote. Push the left lever up then back down to connect. Please do not hold the drone in your hand and try to pair the remote as it will not connect this way.
  • The battery MUST be removed for charging. Please do not confuse the camera cable for the charging cable.
  • Extra batteries are available for purchase. Please email our Customer Service and we will be happy to help you.

Continue reading “Galaxy Seeker & Titan Owners”

FAA Drone Regulations

The good news and the bad news regarding the new FAA Drone Regulations

THE BAD NEWS

The FAA recently announced new regulations requiring the registration of small recreational drones. This applies to drones between 0.55 lbs. and 55 lbs.

While not unexpected, this ruling will generate lots of questions. The highlights of the regulation are: Continue reading “FAA Drone Regulations”

We are here to Help!

If you prefer to speak to someone for help, don’t hesitate to reach out to a Customer Service Rep today.